Advancing Payment Technology at FNPF-Owned IHG Hotels in Fiji

11th December 2024 (Natadola, Fiji): In a move to enhance operational efficiency and payment security, Global Blue (NYSE: GB), in collaboration with ANZ Bank, has introduced advanced payment integration across FNPF-owned IHG Hotels in Fiji, including InterContinental Fiji Golf Resort & Spa, Grand Pacific Hotel, and Holiday Inn Suva. The system integrates the Property Management System (PMS) with Global Blue’s cutting-edge payment acceptance technology, streamlining processes for hotel operators while strengthening data protection measures.

Global Blue, a leader in payment solutions for the hospitality sector, has leveraged its expertise to implement Food and Beverage (F&B) system integration alongside PMS connectivity. This comprehensive solution enables hotels to provide efficient and secure transactions, reducing manual processes and delivering greater compliance and operational consistency.

“Integrating Global Blue’s payment technology into our PMS and F&B systems has streamlined workflows, enhanced compliance, and strengthened data security,” commented Lachlan Walker, Portfolio General Manager – IHG Hotels & Resorts, FNPF-Owned Hotels. “This partnership bridges our Opera PMS with a sophisticated payment acceptance solution, delivering significant operational efficiencies, currency flexibility for guests, and the added security of tokenised card data. By adopting this technology, our hotels remain agile, efficient, and well-prepared to meet the evolving demands of industry partners and guests alike.”

“Global Blue’s collaboration with FNPF-owned IHG hotels in Fiji in conjunction with ANZ Bank is a natural extension of our long-standing payment processing arrangements with ANZ in Fiji and our partnership with IHG and reinforces our position as a leading payment services provider to Fiji hotels,” said Damian Cecchi, SVP Payments & DCC at Global Blue.

“Working closely with Global Blue significantly enhances our merchant acquiring value proposition for Fiji hotels”, said Aubry Dodd, Head of Digital and Channel Management, Pacific Retail at ANZ. “Our collaboration means that Fiji hotels benefit from Global Blue’s extensive payment integration experience and expertise while taking advantage of ANZ’s merchant acquiring services and our commitment to Fiji businesses large and small.”

This integration reflects FNPF-owned IHG hotels in Fiji’s dedication to adopting forward-thinking solutions that enhance business efficiency while maintaining leadership in Fiji’s hospitality sector.

ENDS

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Media Contact
[Krishnil Prasad, +679 673 3300 +679 998 2641]
[Krishnil.Prasad@ihg.com]

GLOBAL BLUE MEDIA CONTACTS
Virginie Alem – SVP Marketing & Communications
Mail: valem@globalblue.com

Damian Cecchi – SVP Payments and DCC
Mail: dcecchi@globalblue.com

James Ling – Global Head of Product and Pre-Sales – Payments
Mail: jling@globalblue.com

Notes to Editors
About FNPF-owned IHG Fiji Hotels

FNPF-owned IHG Fiji Hotels portfolio includes InterContinental Fiji Golf Resort & Spa, Grand Pacific Hotel and Holiday Inn Suva.

About IHG®

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

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