Community Care

InterContinental Fiji Golf Resort & Spa is committed to supporting our local community.

Our team have been working with Malomalo Primary School since the resort opened in May 2009 and are dedicated to enhancing and upgrading the schools facilities for the benefit of the children of Natadola Bay and surrounding villages.

InterContinental Fiji Golf Resort & Spa staff have volunteered to help improve the school by painting buildings, repairing broken chairs and desks, replacing rusty window frames and installing a new roof. In September 2011 electricity and water were also connected to the school and work has also started on the construction of a new kindergarten. Resort guests have also generously donated books, stationery, toys, computers and clothing to the school.

To assist us to continue with our community work, a small donation of FJ$2 per room per night is levied on your hotel account and is payable upon check-out, however you can choose to opt out if you prefer. Please be assured that 100% of these donations reach the school.

During the school term we also offer a complimentary visit to Malomalo school every Monday and Thursday. You can meet the children and teachers and see where your contributions have assisted to the children’s education. Please contact concierge for further information.

InterContinental Fiji Golf Resort & Spa has a strong commitment to both the environment and the local community in which it operates.

Known as “The People’s Resort” due to our ownership by the Fiji National Provident Fund, all profits remain in Fiji.


Our long-term ‘Community Care’ fund finances numerous projects from donations of past guests, collected by a contribution of FJ$2.00 per room per night. Guests are also invited for a weekly tour of project areas to see where their contributions are applied.

Malomalo Primary School - Our team has been working with the Malomalo Primary School since the resort opened in May 2009 and we are dedicated to enhancing and upgrading the school’s facilities for the benefit of the children of Natadola Bay and surrounding villages. Recent achievements include installing a new roof, connecting electricity and more notably the construction and opening of a brand new kindergarten at the school.

Connecting Electricity- A gift of computers from a conference group staying at the resort sparked Malomalo Primary School’s journey to electrification. We stepped in when informed they were unable to use the computers as electricity was not available at the school. Through our ‘Community Care’ fund, Malomalo Primary School’s electricity and water was connected in September 2011.

A New Kindergarten - The FJ$70,000.00 kindergarten project was jointly funded by the Fiji Water Foundation and donations of past resort guests. Designed and built to Australian standards with a ‘jungle theme’, the pre-school inspires the children’s imagination outside of their typical environment. With an existing root of X children, the kindergarten now provides pre-school education for the children of surrounding areas; Sanasana, Malomalo, Naidiri, and Natadola.

We pride ourselves in our achievements in furthering education and employment opportunities for our local community as well as providing relief in times of needs and continue to develop this relationship, empowering the people of Sanasana village and surrounding areas in the process. In 2011, 120 additional people from our local community were employed at our resort. Of these, 40 were indirectly employed as nannies and entertainers and 50 were from the resort’s closest land-owning village – Sanasana.

Sanasana Village Hospitality Academy - The Sanasana Academy is an IHG community program which gives unskilled school leavers from nearby villages the opportunity to develop a career in the hospitality industry through training and employment. Upon successfully completing their traineeship, these participants became fulltime employees. Currently 20% of the resort’s employees are from the local Natadola Bay community.

Engaging with Sanasana Village - Navo Island tour donations of FJ$20.00 per guest go directly to the village and we also run Sanasana village tours each week as per of our ‘In the Know’ activities to give guests insight into the local way of life. Handicrafts are sold in the resort by Sanasana village women and our guests are also welcome to attend the Sunday village church service.

We have also established the Sanasana Village Hospitality Academy where school leavers are given the opportunity to work within different departments of the resort for a year. If they successfully complete their traineeship, they will become fulltime employees. To date over 50 staff have successfully been employed directly from the local village.


Following the success of the Community Care Fund, InterContinental Fiji started the ‘School Community Fund’ earlier this year to support additional schools in need in the Natadola Bay area. The schools that were selected are Naidiri Bay Khalsa School, Rahmatullah Khan Memorial School & Kindergarten, Nadroga Arya College, Tuva Primary School, Batiri Public School, Malomalo Primary School.


‘Insight and Leadership Academy’/IHG Academy - The IHG Fiji National Training Programme, a partnership between the resort and the Fiji National University (FNU)and University of the South Pacific (USP) the 3 year programme offers apprenticeships and employment to graduates of these institutions. This is the first programme of its kind in Fiji and is invaluable in assisting graduates with work placements as interns and apprentices.

Cyclone Relief through IHG’s Shelter in a Storm Program - In December 2012, Cyclone Evan devastated Fiji and our local community. The management company behind our resort- InterContinental Hotel Group (IHG) provided over 10 tonnes of essential supplies to cyclone affected communities surrounding the resort and all of its employees through its global charity, Shelter in a Storm . Teams of resort employees also volunteered to help surrounding communities clean and rebuild their homes.

Race around the World - In September this year the resort participated in the IHG ‘Race Around the World’ fundraising initiative. This event encourages hotel and corporate staff to undertake physical activity in a pledge, and for each kilometer of walking, swimming, cycling etc. pledged, InterContinental Hotels & Resorts donates USD$1 to the IHG Shelter Fund. InterContinental Fiji pledged 1000km of physical activity and within the week successfully recorded 1290.95km.

IHG Performance Management – one of the ways we create happy guests and engaged employees through the Room to Grow ‘IHG Performance Management process’, which helps identify each employee’s developmental needs, build their capabilities, and maintain growth in areas which yield the greatest positive impact. Key Performance Objectives (KPO), personal development plans, mid-year reviews and annual reviews form part of the process that helps colleagues plan their goals, review their progress during the year, and measure performance at the end of the year.


Our ‘In The Know Experiences’ is an itinerary of activities designed to help guests gain a deeper and more meaningful understanding of the culture and customs of Fiji, while offering support to local ‘grass-root’ businesses, villages, and individuals. These experiences include ‘Malomalo Vale ni Vanua Tour’, ‘Lawai Pottery Village Tour’, ‘Sanasana Village Tour’, ‘Malomalo Primary School Visit’, ‘Kula Eco Park Tour’, ‘Sigatoka Market Trip’, and ‘Village Church Service’, and each run on a weekly basis for our guests.


We are working with Sanasana Village to implement a Marine Reserve on a portion of Natadola Bay’s reef. This would allow us to rejuvenate the reef and increase fish stock, for the benefit of future generations. Your group can participate in activities such as coral or clam planting as well as engaging with local marine biologists.


The InterContinental Fiji is the first resort in the country to take the 4FJ Pledge not to serve kawakawa and donu (grouper) during its peak breeding months, a move that will help boost these declining fish nationwide and improve the food security and income of communities across Fiji.


Visiting MICE groups contribute to our local community through the ‘Insider Interaction’ and ‘Insider Community’ aspects of InterContinental Meetings’ ‘Insider Collection’, a range of services used by planners to ensure each event is firmly rooted in our Natadola Bay location and enriching culture. ‘Insider Interaction’ promotes team building exercises that improve education and living standards amongst our local communities. Past conference guests have enhanced facilities at locals schools by painting murals, repairing broken chairs and desks, and setting up new library shelves.


Insider Community encourages groups to get involved in existing community projects and the past few months have seen groups donate laptops, educational materials, books, and collectively raise FJ$65,000.00 (AU$36,000.00) in an auction for disaster relief to villages and schools in the surrounding community. We recently founded the ‘School Community Fund’ and sought advice from the Ministry of Education on those schools most in need in our area.

To date, we’ve been able to facilitate both monetary and in-kind donations to all of these institutions, a few of which are detailed below.

  • Earlier in the year Tuva Primary School received a new fence from organisers and delegates of another Australian company’s conference held at the resort.
  • The school was also fortunate to receive a cheque for FJ$3,300 last night, from organisers of the Tradelink conference being held at the resort.
  • Today, a data projector and projector screen valued at more than FJ$4,000 were donated by a representative from Device Technologies, Sam Domoni to the Malomalo Primary School. Delegates of the Device Technologies conference were moved to contribute whilst on a ‘weekly school tour’ arranged by the resort earlier in the year.
  • As a result of a community initiative during the Bula Fiji Tourism Exchange (BFTE) in May, NZ Natural Ice Cream in partnership with the resort organized a coffee and ice-cream stall, pledging FJD1,700 in proceeds to the local community. These funds enabled facility upgrades at Rahmatullah Khan Memorial School.
  • We would be happy to advise you of current projects that your group could contribute or participate in.

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