Celebrate Service Week, held from June 6 – 10 was created in 2010 as a way to recognise the more than 345,000 employees who work at the Intercontinental Hotel Group’s (IHG’s) Hotels and Resorts worldwide. IHG is the management company behind the InterContinental Fiji and has over 5,000 hotels in over 110 countries and territories. All week long across the globe, IHG properties acknowledged and thanked their teams for their engagement and dedication to service.
The week kicked off with the leadership team welcoming team members to work with entertainment and serving special morning and afternoon tea. The leaders served the teams in the staff restaurant, taking on service roles in order to show appreciation to the work that each team member contributes to the overall InterContinental experience. Complimentary health checks and business services were also arranged and provided on site for all team members.
“The five day celebrate service programme was created to acknowledge our employees, celebrate their invaluable contribution to our success; and thank them for their hard work and their genuine dedication to the service they provide our guests which contributes to the overall guests experience,” said Area General Manager South Pacific, Andrew Davidson.
“Being recognised for doing great work is motivating, and we hope the team understand just how much we appreciate their hard work. Through Celebrate Service, we want to positively influence the pride of employees, their sense of accomplishment and their engagement, while developing goodwill throughout the resort and IHG,” Mr. Davidson concluded.